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Your Health, Our Priority
Genuine medicines, vitamins and wellness essentials delivered safely to your doorstep.
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100% Genuine Medicines
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Prescription Medicines
Upload your prescription, we'll do the rest
Quick verification by certified pharmacists. Get prescription medicines delivered safely to your doorstep.
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Got Questions? We've Got Answers!
Are all medicines on MediNova Pharma 100% genuine?
Yes — every product is sourced directly from licensed manufacturers and authorised distributors. We operate as a registered pharmacy and provide an authenticity guarantee on every order, with batch-level traceability.
How do I order prescription medicines?
Simply upload a clear photo or PDF of your prescription at checkout or from your dashboard. Our licensed pharmacists verify it within 2–4 hours during business hours, and dispatch your order as soon as it is approved.
What is the delivery timeline?
Metro cities: 1–2 business days. Tier 2 cities: 2–4 business days. Express 4-hour delivery is available in select areas for an additional fee. You'll receive SMS & email tracking updates once shipped.
What is your return policy?
Sealed, unopened OTC products can be returned within 7 days of delivery. Prescription medicines, opened products, cold-chain items, and personal-care products are non-returnable for safety and hygiene reasons.
Do you accept cash on delivery?
Yes — COD is available on orders up to $5,000 in most serviceable pincodes. We also accept UPI, credit/debit cards, net banking, and MediNova Wallet. All transactions are secured with 256-bit SSL encryption.
Are your products cruelty-free and safe?
All medicines are manufactured per the Indian Pharmacopoeia and stored under controlled temperature. Personal-care and wellness brands on our platform explicitly state their cruelty-free/vegan certifications on the product page.